Customer Help
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Purchase & Ordering FAQ
Orders and Shipping
Blacks Island Outfitter reels are currently being sold through Amazon Marketplace.
Creating a user account will help us keep you up-to-date on our latest product updates and innovations.
Shipping and tracking information is provided through your Amazon account.
Stay tuned for more information.
Contact us with any questions about your order.
How to exchange or return a product
Returns and Exchanges
If you are not satisfied with your purchase you may return it for a refund at your shipping expense.
Contact Us if there is a descrepancy with the order you received.
You must report damaged items via Amazon.
Email Us to receive support with your purchase.
Contact Amazon to correct your shipping details.
Please refer to Amazon cancellation policies.
Yes! Contact Us for more information.